1. Who We Are

Pura Vida Surf School ("we," "our," or "us") is a surf school located in Tamarindo, Guanacaste, Costa Rica. We offer surf lessons, surf camps, and surf packages. Our website is https://puravidasurfschool.com.

Contact: info@puravidasurfschool.com

2. Information We Collect

We collect information you provide directly when you:

Make a booking or reservation (name, email, phone number, number of participants)
Contact us via WhatsApp or email
Subscribe to our newsletter

We may also collect non-personal technical data such as browser type, pages visited, and approximate location via cookies and analytics tools.

3. How We Use Your Information

To confirm and manage your bookings
To send you booking confirmations and relevant updates
To respond to your inquiries
To send promotional emails if you opted in (you may unsubscribe at any time)
To improve our website and services

4. Payment Processing

Payments are processed through Stripe, a PCI-compliant third-party payment processor. We do not store your full credit card details on our servers. Please review Stripe's Privacy Policy for details on how they handle your payment data.

5. Cookies

Our website uses cookies to improve your browsing experience. These include essential cookies (required for the site to function), analytics cookies (to understand how visitors use our site), and preference cookies. By using our site you consent to our use of cookies. You can control cookies through your browser settings.

6. Third-Party Services

We may share your data with trusted third parties only as necessary to operate our business:

Stripe — payment processing
Supabase — booking database
Google Analytics — website analytics (anonymized)
WhatsApp / Meta — customer communication

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Booking records are kept for a minimum of 5 years for accounting and legal purposes.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing
Data portability

To exercise any of these rights, contact us at info@puravidasurfschool.com.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent changes. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@puravidasurfschool.com
WhatsApp: +506 6198-7851
Address: Tamarindo, Guanacaste, Costa Rica